If one doesn’t work … try the other. It’s really as simple as that.
**Please note, as of yet there is nothing I have found to get a chip off a shoulder, a monkey off a back, or dog poo off the tread of a new running shoe.
Goof Off for paint, dye, goo on clothing. (Buy it in the paint remover aisle of hardware store)
Goo Gone for stickers on ceramic items, sticky stuff on most other things. (Buy it at Dollar Store or hardware store in glue aisle)