As you might know, Internet speed varies during certain months, days and even time of days if you use a cable network like your television cable provider. It's because we're all sharing the big, bad Internet connection and when more people are using it (7-9 p.m.) it gets slower. You can't do anything about that. But you CAN do other things to help speed up Internet access.
I first logged onto the Internet when I was a mere child living with my parents. I couldn't have been more than 30. At that point my computer was about the same size as a fully developed Saint Bernard and about as slow.
The Internet existed but it was still pretty useless. There it was, this huge expanse of potential but no one knew what to do with it. Everything was in text, there weren't any pictures and it all seemed kind of fly by night. Porn would eventually change all that.
The first thing I remember finding that seemed at all interesting on the Internet was a real estate site from Los Angeles. I was stunned and shocked that I could browse (the text only) listings of homes for sale across the continent from me.
I was hooked.
Many evenings I sat with a cup of hot chocolate staring at the blinking amber text, slowly loading all the housing options in Encino, California.
It went something like this ...
For sa ...... (elapsed time 5 minutes)
le. Two bedro ....... (elapsed time 2 minutes)
om bungalow. (elapsed time 10 minutes)
$45 (elapsed time 2 minutes)
,000.
Because of the super-fast Internet speeds of today I can pull up that little tidbit of information in as little as ... oh ... 10 minutes or so. About half the time. Impressive.
I'm not stupid but sometimes I do stupid things. Not keeping track of my Internet speed over the past few years is one of those stupid things.
I actually did keep track of it judging by the number of holes punched into my office wall, it was just an unusual system is all. Once I realized my Internet was 7 fist holes slow, I decided it was time to do something about it.
Also, about 2 weeks ago my Internet connection got so bad I couldn't in fact even connect to the Internet at all. What followed was a day long extravaganza of swearing, crying, smiling, scowling and eventually ... surfing.
Several things were adding up to me having a really slow download speed. And I'm going to show you how to fix the problem if you have slow downloading too. But FIRST.
What the hell is download speed?
Download speed is the speed at which your computer can load "stuff" from the Internet. Like what stuff?
- websites
- photos
- video/audio streaming
- file downloading
So if it takes a long time for your computer to load any of these things, but the rest of your non-Internet related computer tasks like Photoshopping, Excel, Word etc. work fine, you probably have a poor download speed which is taking precious years off of your life and delaying the instant gratification you could be getting from Men being hit directly in the nuts by their kids' basketball videos.
Here's a handy list of all the things I ended up doing that day to make my Internet 3x as fast.
Table of Contents
How to speed up your home Internet.
Remember your Internet speed varies all day and all year but if you do any or all of these things you'll get faster speeds. Why do you want faster speeds? To stop cacheing, slow loading pages or any other Internet misbehaviour that stops you from instant gratification.
1. Do a speed test.
If I had been doing speed tests regularly, and really understood them, I wouldn't have spent 2 out of the past 4 years of my life waiting for Amazon.com to load.
To do a quick test to see how quickly your computer is downloading information from the Internet click here. The website is called Speedtest. Just click "Begin Test" when the site loads and it will tell you exactly how fast or slow your computer is downloading and uploading information.
Download speed is measured in megabits per second (Mbps). Your download speed might range anywhere from something extraordinarily bad like 2 Mbps or something as astonishingly good as 50 Mbps.
Think of it in terms of driving. Going from one place to another at 2 Miles per hour isn't going to get you there nearly as fast as if you were going 50 miles an hour.
A good download speed to aim for is 25Mbps.
When I tested my download speed before fixing anything my download speed was 4.77 Mbps. BAD. Really, really, bad.
By the end of the same day, after I fixed everything, my download speed was 28.65. Good. Very, very good.
When my download rate was only 4 Mbps I could click on a website, walk away, make a coffee, drink said coffee, draw my own stick figure porn, come back to the computer and STILL only half of the page will have loaded.
Bad. Especially for someone who makes their living ... you know ... ON THE INTERNET.
Before you scream fits that you aren't getting a good download speed after taking the test, pay attention to what day it is and what time it is. You'll always get a slower download speed at night (when everyone else who uses your Internet Service Provider is home using the Internet too). Because of this, test your speed at a couple of different times in the day and week.
2. Replace your modem
Now that you've established you have a really crap download rate it's time to check on your modem. An older modem might not be able to handle the faster download speeds of today. Even a 5 year old modem might not be able to keep up. If your modem is from your cable company ask if you can exchange it for a newer model. That's what I did.
3. Have your lines checked.
My Internet is provided by my local cable company so I had them come out and check to see if there were any issues with the cables running into my house. Indeed there was. The line running from my house across the street is damaged and needs to be repaired, so the technician booked an appointment to come back and fix it. He also took a look around my house and found an old splitter that another technician put on my house over 10 years ago. It was faulty and out of date and was barely conducting any signal at all. He replaced the splitter and my download speeds increased immediately.
4. Increase your download speed package.
Another thing my handy cable technician mentioned was the Internet package I had with my Internet Service Provider. I signed up for my Internet package when I first got Internet in this house 15 years ago and that was that. I never thought about it again and definitely didn't think about upgrading it or looking at new packages.
You see, most Internet providers offer you a bunch of different Internet packages to choose from. They offer different maximum download speeds as well as different amounts you're allowed to download.
I had a package that allowed for 15 Mbps. I've had this package for 15 years. It's so useless that it became obsolete recently but my cable provider neglected to tell me this. Luckily the technician didn't.
He suggested I get the 30 Mbps package even if it was more money because that's how I was going to get more speed. As it turns out, the 30 Mbps package was $1 CHEAPER than my slower, 15 Mbps package for some reason. I signed up immediately.
My Internet download speed shot up again.
5. Move your router.
Think of your router as a cat. It wants to be RIGHT in the middle of the action all tangled around your feet. It should be somewhere around the middle of your house if you're wanting it to get full range around your home.
If it's stuck in a corner of the basement it's going to have more house interference and obstacles to get past to make it up to your bedroom as you scroll your iPad for the meaning of your latest dream.
6. Buy a new router.
THE SINGLE UNIT ROUTER
If you live in a smallish house or apartment you can use a regular router (single unit router). These routers get plugged directly into your modem and they service the entire house.
This is a big one. It may be that your Internet speed is fine and the thing that's slowing everything down is your cruddy router. Try plugging your computer right into your modem instead of using your router and do the speed test again. If it's remarkably faster then your router is the problem.
My router was a problem. So I started researching routers and 2 makes kept coming up. Netgear's Nighthawk and TP-Link.
I ordered this Netgear Nighthawk 1750 from Amazon in 2015 and I'm still using it. I'll be upgrading it to the router that's picked by many as the best router for 2020, the Netgear Nighthawk X10 which has a coverage that's almost twice as big and almost double the processor size as the one I have.
Upgrading your router is the one of the most effective ways of speeding up your home Internet especially if you have multiple devices being used at the same time. For instance if you're using your laptop or ipad at the same time you're watching Netflix. Investing in a high end router is especially GREAT for families with multiple download uses going on at the same time, like video streaming, gaming and browsing among several different people.
MESH ROUTER
If you live in a bigger house with several levels you might want to think about getting a Mesh Router. A mesh router plugs into your modem PLUS it has several wireless satellite units you can place in different rooms. You get much better coverage this way and no dead spots.
If I bail on the single unit router I'll get this Netgear Orbi mesh router. Partly because it's Netgear and that brand has worked well for me. And partly because, I mean why lie, right ... partly because I like how it looks.
A good router makes a big difference. Upgrade your router at least once every 3 or 4 years. (I've waited five, but I'm especially cheap and resistant to change)
UPDATE: I recently bought ( June 17th, 2021) this GOOGLE Wifi Mesh. I got the 3 pack like I've linked to because my house is small BUT it has a lot of interior walls that are solid brick. That makes router signals and such a bit of a nightmare. My download speed from my very old Netgear router was 2.2 mbps. Once I set up the Google mesh (and configured it until it said my connection was "great") my speed increased immediately to 61 mbps.
I can use my laptop in the living room, which I couldn't do for years (because of the brick walls in my house) as well as my front porch. I can now highly recommend getting a Mesh router to improve your Internet speeds.
7. Password protect your router.
This one is something most people don't think about but you should because everyone is a cheater and a liar when it comes to the Internet. Probably even you. If you don't protect your router with a password ANYONE in the area of the router signal can use it. So while you're comfortable in your family room wondering why Netflix keeps pausing ... your neighbour is comfortable in their family room illegally downloading the entire Beatles library through your Internet.
Bonus tip for speeding up your Internet
Call customer service!
Once I realized I'd been experiencing really, really bad Internet service partly because of poor lines, connectors and modem I called my Internet Service Provider and complained. I explained that I'd been a great customer for years and I was incredibly disappointed that I was paying for what was supposed to be great service but in fact was getting terrible service.
They offered me $25 off of my monthly cable bill for a year. That'll save me $300 this year.
That's money I can now put towards the downpayment on a nice little bungalow in Encino.
IMPORTANT LINKS FROM THIS POST
Download speed: Speedtest
For small homes: Netgear Nighthawk X10 single unit router
For larger homes or those with dead spots: Google WIFI Mesh
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SusanR
Good troubleshooting suggestions. The other things that can have an effect on your download speed are the speed of the network card in your computer, router and any hubs you might have, as well as what network cables you have. Make sure if you replace any of those items, that the new devices have gigabit speeds, not megabit. It doesn't matter how fast a speed your internet provider sends to you, if you are only taking it in on a megabit card, it will be at megabit speed. MOST new devices have gigabit cards in them, but be aware that there are devices still out there - computers, routers and hubs - that only have megabit speeds. Any megabit router or hub will slow down the speed at which the signals come in, as well as the speed at which they are transmitted on any internal network you might have. Also make sure that your cables are all CAT 5E or CAT 6. Regular CAT 5 does not perform at gigabit speeds, so if you've got a CAT 5 cable between your gigabit modem and your gigabit router and your gigabit computer, you won't get gigabit speeds, because the cable will slow it down.
Elaine
Thank you SO much, Karen, for this! I was planning on calling my provider today as I am thoroughly fed up! Less than a year ago, I moved from a small town where I had Rogers' service with never a problem. I now live in a condo (in the same town as you) and while I love it here, my service is terrible. Like you, I swear I could peel a pound of potatoes while I'm waiting for it to download. Thanks again for your timely info.
Jasmine
Very nice info and all.....but I hate you for how cute you look in those jeans.
Karen
Understood. I will only wear these jeans from now on. :) ~ karen!
Sboo
Neat, thanks Karen. Ping 33ms, download 51.18 Mbps, and upload 5.46 Mbps here in small town Arkansas!
Sandra
Just did it again. PING 30, download 42.55, upload the same 3.28.
Sandra
My PING is 29 ms, Download is 37.26 mbps (which I guess is great), but my Upload is 3.28 mbps. Should I be concerned?
Karen
No, it doesn't matter what your upload speed is Sandra. Not unless you upload a lot of videos to the Internet. Most (but not all) people only need to be concerned about download speeds. ~ karen!
Lisa
You guys want a laugh?
0.57 Mbps download
0.35 Mbps upload
And I'm trying to work from home! (It's not usually this bad, but something has been going on these last few days.)
Barbie
PS: Awesome post! I will be following each and every step.
Barbie
Encino? Never...EVER!
Jan in Waterdown
Why? Just curious . . . have relatives there.
Sonia
I live in a neighborhood in Austin, TX that is getting Google Fiber. Right now it's only available in 3 U.S. cities Kansas City, Austin and Provo but it's expanding next year and I can only assume it's gonna spread like wildfire. Think fiber not cable and gigabyte not megabyte. Game changer according to all my friends. We'll see.
Rondina
So once again, it is not the object you want us to look at that is important, but the shoes and vase. Very nice.
I can't believe you were living with speeds that slow. That's what Cousin lives with in rural Texas. Unless it's research, if it takes longer than ten seconds (counted) for a website to come up, I'm gone. Studies document how long it takes to get refocused at the office when someone interrupts us. (That applies to home offices also.) There are also newer studies that show that slow download speeds do the same thing to our productivity. Do you realize that the high download speed you have is considered entirely inadequate in other places? (Japan? Europe? I'd like them to be more precise.)
kelli
omg do you live inside my brain??? I have been having problems and testing all my devices constantly for the last couple of weeks! I knew there was a problem when I couldn't load the simplest things on my phone when I was in my bedroom (my router is in my guest/computer room ... over there). Gonna try ALL of these and cross my fingers!
Elen G
I may have to play that sound byte all day long. Brings it back. LOL
Wendy
I love the jeans, striped shirt, brown belt and wedge heels.
I'm one of those people who like to troll around the internet at work and at home and it seems to work so I have no complaints. I'm almost a ludite, actually (only I don't seem to know how to spell ludite).
I remember the early internet days. Yellow pixel letters, a flashing curser. We're talking university days in 1994. Grad school in St. John's NFLD, so email was a great way to keep up with friends on "the mainland" who were also in university.
Sigh.
leo muzzin
For those using Bell you might also mention that the cable from the phone jack to the PC should be "shielded" to prevent interference and a noise filter in place. Also the "node" from where the signal comes from should be close to your residence. After considerable frustration over slow speed, I called Bell, and threatened to cancel my service, whereupon a tech came out, changed the "node" from 2 km away to one 400 feet away, rewired, upgraded the modem, and the speed improved considerably.....to 31 mbps which is not bad. I am not sure what a "node" is or what the other tech stuff means..... just saying what I was told.
Karen
Yup, good point Leo. That falls under the "call customer service". If I hadn't called for them to come and have a look I'd never have known one of the cables on my house was rotting and my splitter was falling apart. ~ karen!
Nancy
Wow, that dial up sound is SO nostalgic!! Used to be so exciting, we were the first family I knew to get dial up internet in our home. I didn't know my ex husband was a porn addict, who knew porn could put you on the cutting edge of technology.
Anyway, recently, my new husband and I had increasingly bad problems, plus it's a plaster and lathe house and some rooms didn't work at all. Not being able to lay up in bed all morning and surf the Internet was so sad.
We changed from Comcast to century net DSL. Much better and works all over the house. I just checked my late 2009 MacBook and got 47.43 mpg.
He has our service set up so it's invisible, it can't be seen from the street and we have to give out the router name And the password to visitors. I have no idea how to do this.
During my family gatherings, at least once an episode, we speed test our phones. I have to say iPhone on ATT usually wins. My brother pretends not to care.
Maryanne
Again - thank you, thank you, thank you. Great post!
Deva
I've been fussing with slow speed and want to thank you this morning for making me realize it's time to figure out what my problems are with my computer. I'll get working on it. I've been following your blog for a long time and thank you for giving me many interesting things to read about and to try. You talk me into doing things I never would have tried before. I do pretty good for an old lady!
Karen
Good! Like I say, "It ain't that hard. Any of it." Intimidating sometimes, yes. But hard, no. :) ~ karen!
kkish
Very well explained and very helpful. Thanks!!
Mary W
AT and T is trying hard to NOT provide fast service to those in the country even thought they are fully capable now. They are trying to get everyone to bundle since it costs more to service (milage) those people in the country when things go wrong. A service man told me that most of my area was already to go with high speed but ATT won't flip the switch. Hasn't for over 6 years now. I have very low opinions of them. 7 fist holes worth of low opinions!